QAS515 - Human Factors in Quality Improvement
A comprehensive survey of Human Factors Engineering (HFE) and ergonomics applications which are of particular relevance to quality improvement activities in the workplace. A systems framework will be utilized, emphasizing feedback on interrelationships among system components, including the human operator. Emphasis will be placed on the analysis of and improvements in the design of work processes, workplaces, and instrumentation.
The relevance and intent of this course are based on the "missing link" in quality improvement activities - the interface between the individual in the process and the process itself. We improve the mechanics of the process and we train the individual; but we often fail to analyze the entire system.
Thesis and Project links